Home / Personal Technology Support

On-Call Remote Technician is the foundation of our service and value. The ability to have a reliable and knowledgeable contact at your service for a low-affordable price is essential for productivity and success. Below are the included but not limited service subscriptions along with more in-depth solutions at a discounted price if your requests require them.

• Direct hotline to our IT Specialists for any question related to computer hardware and software for your entire household. (includes Student On-Call Technician Plan)
• All questions are accepted. Never too simple such as, "How can I copy and paste?" or too complicated, such as, "I'm working on my python project and need some help with the code?".
• Your subscription includes remote support but if your request requires on-site troubleshooting, as a subscription member you get a discounted price for on-site visits that will always be lower than any local provider.
• You have free access to remote training webinars.
• As a subscriber, you have access to our members-only pages that provide on-line technician appointment booking. You can easily log into your account and schedule your technician virtual or phone call meeting.
• Access to our members-only tech request ticket submission form. Log onto your member portal and submit a ticket and our technician will respond within 15 min on your chosen form of contact.